FAQ - International Patients

Making an Appointment

How to make an appointment from abroad? Are same-day appointments available?

International patients can book appointments at Max Hospitals in India. Same-day appointments may be available for urgent cases; contact the hospital in advance.

Ways to Book

E-mail	You can send your query/request to digitalquery@maxhealthcare.com
Website	Make an appointment through our online form
Whatsapp	You can send your request at +91 92688 80303
Phone	Call on +91 92688 80303 to book your appointment

Doctor Consultation

1. I'm unsure which doctor to consult. Do I need a referral?

Share medical reports at digitalquery@maxhealthcare.com for appointment assistance. Referral is not mandatory but can be helpful.

2. What medical information should I bring?

Bring medical records, test results, prescribed medications, relevant reports, and images.

3. Can I consult a specialist without an appointment?

It's recommended to have an appointment. Walk-ins might be considered based on the doctor's schedule.

4. How long does it take to schedule surgery after a consultation?

Depends on the procedure, the doctor's availability, and pre-surgical requirements. International Patient Logistics

5. Do I need a visa for medical reasons?

Except for Bhutan, Maldives, and Nepal, citizens of other countries need visas for medical purposes.

6. Can Max Hospital help with visa extensions or initial entry letters?

Assistance in obtaining medical invitation letters and necessary documentation for visa extensions.

7. Can Max Hospital assist with accommodation and transportation?

We offer recommendations for nearby accommodations and can assist in booking.

8. What are the payment options for medical expenses at Max Hospital?

A: Payment options include cash, credit cards, wire transfers, and insurance.

9. How will I arrange transportation to and from the medical facility?

Max Hospital offers transportation services, or you can arrange local transport.

10. Do you provide any money changer services?

Max Hospital doesn't usually provide money-changing services. However, there might be currency exchange services available in the vicinity.

11. What are the payment options for medical expenses at Max Hospital?

Payment options include cash, credit cards, wire transfers, and insurance. Communication and Departure

12. Is language assistance available?

Language interpreters are available or arranged for communication.

13. How long should I plan for my medical trip?

The average duration is about 90 days for medical tourism; specific treatments may vary. Accreditation, Regulations, and Logistics

14. What is the qualification of healthcare providers?

Healthcare professionals are highly qualified and globally recognised. Patient Comfort and Cultural Awareness

15. Can I get references or reviews from previous patients with similar treatments?

Max Hospital can provide references, or you can check online reviews for patient testimonials.

16. Does my health insurance cover treatment in India?

Confirm coverage details with your insurance provider; Max Hospital can assist in insurance claims.

17. What is the proximity of my accommodation to the hospital?

Accommodation distance varies, but Max Hospital provides nearby lodging suggestions for convenience.

How is the weather in India?

India's weather is diverse and characterised by three main seasons. During summer (March to June), temperatures soar in the north, while coastal areas can be humid. The monsoon season (June to September) brings heavy rainfall, especially in central and northern regions. Winters (October to February) are mild to cool, with colder temperatures in the north. India's climate varies widely across its states, with coastal areas experiencing different conditions than the northern regions, which may even see snowfall. Checking the specific weather forecast for your destination will help you pack appropriately for the prevailing conditions.

What kind of clothes should I bring for my medical trip?

When packing for your medical trip, consider the climate of the region you'll be visiting in India. If you're travelling to a warmer area, bring lightweight and breathable clothing, such as cotton shirts, shorts, and comfortable walking shoes. For cooler regions or during the winter months, pack layers, including sweaters or light jackets. Modesty is generally appreciated, so having a mix of conservative attire, such as long sleeves and pants, is advisable, especially when visiting religious or cultural sites. Checking the weather forecast for your travel dates will help ensure you pack appropriately for the conditions.

What are the nearby Mosques/Churches?

Near Max Hospital, Saket Mosque:
Jamia Masjid, Saket
Church: St. Thomas Mar Thoma Syrian Church, Saket

Near Max Hospital, Panchsheel Mosque:
Masjid-e-Quba, Panchsheel Park Church:
Our Lady of Fatima Church, Panchsheel Enclave

Near Max Hospital, Shalimar Bagh
Mosque: Madni Masjid, Shalimar Bagh
Church: St. Lawrence Catholic Church, Shalimar Bagh

Near Max Hospital, Vaishali
Mosque: Jama Masjid Vaishali Church:
St. Thomas Orthodox Church, Vaishali

Near Max Hospital, Patparganj
Mosque: Markaz Masjid, Patparganj
Church: St. Stephen's Orthodox Church, Patparganj

Near Max Hospital, Noida
Mosque: Jama Masjid Sector 8, Noida
Church: St. Gregorios Orthodox Church, Noida

What are the nearby markets?

Near Max Hospital, Saket
DLF Place Mall, Saket Select Citywalk, Saket

Near Max Hospital, Panchsheel
South Extension Market, Panchsheel
Panchsheel Market, Chittaranjan Park

Near Max Hospital, Shalimar Bagh
Dilli Haat, Pitampura (features traditional crafts and cuisine)
DLF City Centre Mall, Shalimar Bagh

Near Max Hospital, Vaishali
Mahagun Metro Mall,
Vaishali Shopprix Mall, Vaishali

Near Max Hospital, Patparganj
Patparganj Market

Near Max Hospital, Noida
Atta Market, Sector 18,
Noida The Great India Place, Noida